Website: https://tdreno.com
Effective date: October 21, 2026
Last updated: October 21, 2026
1. Our Commitment to Privacy
TD Renovations (“TD Renovations,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit tdreno.com, submit an inquiry, request an estimate, upload project materials, or engage our renovation and interior design services.
We handle personal information in accordance with applicable privacy laws, including Quebec’s Act respecting the protection of personal information in the private sector, as amended by Law 25, and other applicable legislation.
2. Person Responsible for the Protection of Personal Information
The person exercising the highest authority within TD Renovations is responsible for ensuring the protection of personal information unless this responsibility has been delegated in writing to another qualified individual.
Privacy Officer — TD Renovations
Email: [Insert privacy contact email]
Telephone: [Insert business telephone number]
Mailing address: [Insert business mailing address]
The Privacy Officer is responsible for overseeing our privacy practices, receiving access and correction requests, handling privacy complaints, and coordinating our response to confidentiality incidents.
3. Personal Information We Collect
We collect only personal information that is necessary for identified and legitimate business purposes.
Depending on your interactions with us, the information we collect may include:
Contact information
Project information
Communications and customer records
Technical and website information
We do not intentionally request personal information that is unnecessary for the service being provided.
4. How We Collect Personal Information
We may collect personal information:
When personal information is collected through technological means, we provide this Privacy Policy and any additional notices required by law.
If a third party collects personal information on our behalf, we will identify that party in the applicable collection notice where required.
5. Purposes for Collecting and Using Information
We may use personal information for the following purposes:
We will not use personal information for a new purpose that is incompatible with the original purpose unless an applicable legal exception permits it or the required consent is obtained.
6. Consent
Where consent is required, TD Renovations will request it in a manner that is clear, specific, informed, freely given, and appropriate to the purpose.
Written consent requests will be presented separately from unrelated information where required by law. Consent for separate optional purposes will be obtained separately when required.
You may withdraw consent, subject to legal or contractual restrictions, by contacting our Privacy Officer. We will explain any consequences that withdrawal may have for the services we can provide.
We will not treat consent to this Privacy Policy as blanket permission for unrelated uses of your personal information.
7. Cookies, Analytics, and Tracking Technologies
Our website may use cookies and similar technologies to support essential website functions, understand visitor activity, and measure website or advertising performance.
Depending on the technologies implemented, these tools may collect browser information, device information, pages visited, referral sources, and interaction data.
Where required, we will obtain consent before activating non-essential cookies or tracking technologies. Visitors will be provided with appropriate options to accept or refuse non-essential tracking, and to change their preferences later.
If we use technologies that profile visitors or identify their location, we will provide the notices and consent mechanisms required by applicable law.
You may also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
The specific third-party analytics and advertising tools used by TD Renovations will be identified in the applicable cookie notice or privacy information.
8. Interior Design Images and AI-Assisted Tools
If you submit photographs of your home, rooms, or renovation project, we use those materials to assess your requirements and provide the services you request.
If AI-assisted tools are used to create interior design concepts or visual mockups, the submitted materials may be processed by the relevant technology provider to generate the requested output.
Before using such tools, TD Renovations will take appropriate steps to assess the provider’s privacy practices, the information being shared, its storage and retention practices, and any transfer of information outside Quebec.
Where required, we will conduct a privacy impact assessment, enter into the necessary written agreements, provide appropriate notices, and obtain consent.
We will not use identifiable client photographs or project materials for unrelated advertising, public display, or promotional purposes without appropriate authorization.
If a third-party AI tool makes decisions exclusively through automated processing that affect you, we will provide the disclosures required by applicable law, including information about the personal information used, the reasons for the decision, and your right to request further information or human review, as applicable.
9. Disclosure to Third Parties
TD Renovations does not sell personal information.
We may disclose information to service providers when necessary to operate our business or provide requested services. These may include:
We limit the information disclosed to what is necessary for the relevant purpose and take appropriate steps to protect it.
Service providers must handle personal information in accordance with applicable legal requirements and the contractual obligations governing their services.
10. Transfers and Storage Outside Quebec
Some service providers may store or process personal information outside Quebec, including elsewhere in Canada or in another country.
Before communicating personal information outside Quebec, or entrusting a person or organization outside Quebec with collecting, using, communicating, or retaining personal information on our behalf, we will complete a privacy impact assessment as required by law.
Where required, we will ensure that the information receives adequate protection, enter into a written agreement meeting applicable legal requirements, and inform affected individuals as required.
We remain responsible for complying with our privacy obligations when personal information is handled by service providers.
11. Retention and Destruction
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, provide services, meet contractual and legal obligations, and resolve disputes.
Retention periods depend on the nature of the information and the applicable legal requirements.
Our internal retention and destruction rules establish appropriate periods for different categories of records, including inquiries, client files, contracts, project photographs, billing records, and technical information.
When personal information is no longer required, it will be securely destroyed or handled in another manner expressly permitted by applicable law.
We do not retain personal information indefinitely without a legitimate reason.
12. Security and Confidentiality Incidents
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, disclosure, loss, or modification.
Access to personal information is restricted to individuals who need it to perform their authorized duties.
No security system can guarantee absolute protection. If a confidentiality incident occurs, we will take reasonable measures to reduce the risk of harm and prevent similar incidents.
We maintain a register of confidentiality incidents in accordance with applicable law, including incidents that do not present a serious risk of injury.
Where an incident presents a risk of serious injury, we will notify the Commission d’accès à l’information du Québec and affected individuals as required by law. We will also document our assessment, response, and corrective measures.
13. Your Rights
Subject to applicable law, you may have the right to:
To exercise your rights, contact our Privacy Officer using the contact details in Section 2.
We may request information reasonably necessary to verify your identity and locate the relevant records.
We will respond to access and correction requests within the time limits established by applicable law, generally 30 days. If a request is refused, we will provide the reasons and information about applicable recourse where required.
14. Privacy Complaints
If you believe TD Renovations has handled your personal information improperly, you may submit a complaint to our Privacy Officer.
Please include sufficient details to allow us to understand and investigate your concern. We will review the complaint, take appropriate steps to investigate it, and communicate our response.
We will maintain an internal process for handling privacy complaints and document the actions taken where appropriate.
If you are dissatisfied with our response, you may contact the Commission d’accès à l’information du Québec:
Website: https://www.cai.gouv.qc.ca/
15. Third-Party Websites
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies.
TD Renovations is not responsible for the privacy or security practices of independent third parties. We encourage you to review their privacy policies before submitting personal information.
16. Minors
Our services are intended for individuals seeking renovation and interior design services. We do not knowingly collect personal information from children except where permitted by law and with any required authorization.
Where information about a minor is involved, we will handle it in accordance with the applicable legal requirements, including the rules governing consent.
17. Changes to This Policy
We may update this Privacy Policy when our business practices, technologies, service providers, or legal obligations change.
The revised policy will be published on tdreno.com with an updated revision date. Where required by law, we will notify affected individuals of changes and obtain any necessary consent.
18. Contact TD Renovations
For questions about this Privacy Policy, access or correction requests, or privacy complaints, contact:
TD Renovations
Website: https://tdreno.com
Privacy Officer: Travis Yakimishyn
Email: info@tdreno.com
Telephone: (514) 585-3507
